When can I expect my order?
We will do everything we can to ship your order as quickly as possible. Have you placed an order on working days before 3:00 PM? Then we will ship your order the same day. Have you placed an order after 3:00 PM on working days? Then you can assume that you will receive the package within 2 working days. Have you placed an order during the weekend? Then we will prepare your package for shipment on Monday and you can expect the package on Tuesday.

Do I have to pay shipping costs?
When you place an order above € 30, we will ship your order for free. Are you going to place an order under € 30? Then we will charge shipping costs.

Which carrier do you work with?
Our packages are shipped with DHL. DHL offers the package to your indicated address. If you’re not at home, the delivery person will leave a note with a new delivery appointment. A signature is required to receive the package.

Can I track my order?
As soon as your order leaves our warehouse, you will receive a Track & Trace number from us to follow your DHL parcel.